Frequently asked questionsOrders and deliveriesWhere is my delivery?I am missing part of my orderI have received the incorrect itemWhat do I do if my item is faulty?How do I cancel my order?Can I add to my order?I didn't receive an order confirmationCan I place an order over the phone?My discount code is not workingWhen is an item coming back in to stock?What should I do if I have ordered to the wrong delivery address?I can't add an item to my basketReturns and refundsHow do I return an item?Have you received my return and when should I expect my refund?I do not have a returns label.Can I exchange an item?How do I cancel my order?How long do I have to return an item?Managing my accountHow do I amend my delivery address?How do I change my email address?What should I do if I have forgotten my password?How do I close my account?How do I unsubscribe from your newsletter?
